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Latest customer reviews on Avianca flights
3.9
/5
Total reviews based on: 40
Pistarini
-
Miami International Airport
(
EZE
-
MIA
)
Jos
Date
2019-07-19
Location
New York
Age
Under 30
Class
Economy
The attendants were so kind and helpful
El Dorado
-
El Dorado
(
BOG
-
BOG
)
Jaime
Date
2020-01-03
Location
Colombia
Age
31-50
Class
Economy
I dont like that I payed for insurance that i couldn't use it. It's like a bad Comercial
Rafael Nunez
-
El Dorado
(
CTG
-
BOG
)
L E
Date
2019-05-22
Location
Mexico
Age
31-50
Class
Economy
Food was worse than average. I got food poisoning exactly after 24hrs of my last meal on the plane (eggs potato and a sausage).
Matecana
-
Matecana
(
PEI
-
PEI
)
Edirdolfo
Date
2018-12-22
Location
Uk
Age
31-50
Class
Economy
The flight with avianca was good. Even with a delay in bogota. It was acceptable but the return flight was a disaster. The service of viva air was Terrible. The people awful.
Heathrow
-
Baltra
(
LHR
-
GPS
)
Oo
Date
2019-11-20
Location
Uk
Age
51-70
Class
Economy
Service is poor ... food was poor... stewards and stewardesses not friendly ... they should look at how its done on Thai Air or Emirates !
Simon Bolivar
-
El Dorado
(
SMR
-
BOG
)
Jesse Anthony
Date
2019-07-27
Location
London
Age
Under 30
Class
Economy
Absolutely shocking experience would never ever use Avianca again. The staff were rude and unfriendly. They didn't update the departure board and I missed the flight as a result. Pending a full refund I can say this is my worst ever experience with an airline.
Hand luggage allowance
55 x 35 x 25 cm
Avianca's hand luggage must not exceed 55 x 35 x 25 cm.
Hand luggage weight
10 kg
The hand luggage weight must not exceed 10 kg.
Fidelity programme
LifeMiles
If you are a frequent flyer, you can benefit from the Avianca fidelity programme.