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Air China

About Air China

Air China is one of the largest airlines in China, carrying 90 million passengers every year. Air China flights have been dominating global travel since 1988. Since its launch, the carrier has split into six airlines and then merged with China SouthWest Airlines before becoming a public company in 2004. Today, it handles domestic and shuttle bus services, allowing passengers to catch connected flights more conveniently. Its route network covers North America, The Middle East, and Western Europe. Its destinations include Asia and Australia. It has an extensive list of codeshare agreements with airlines including Air India and Singapore Airlines . Its fleet includes a range of small airbuses, large and small Boeing aircraft, and a Cmac C919. It carries up to 392 passengers on each flight, offering PhoenixMiles to frequent flyers. The airline also has cargo plans for freight deliveries to Europe and North America.

How do I check in online with Air China

The Air China check-in process can be completed online with your ID card, passport, or e-ticket and name. Check-ins must be achieved an hour before domestic flights and two hours before international ones. You can also check in at the airport counter or self-service kiosks. Registration will be needed and can be completed from the primary home page. This is a quick process requiring little more than a few minutes of your time. Your boarding pass can be printed directly from your desktop or carried as an e-pass, which will be emailed to you. You can also check your hold luggage in, choose a seat, and pick your in-flight meals online. Those departing from New York, LA, and San Francisco can use the online check-in process, but only those departing from Air China International may use printed boarding passes. Passengers must check in between 90 minutes and 24 hours before their scheduled departures. Bags can be checked in the traditional way if desired.

What is my checked baggage allowance on Air China

The Air China baggage allowance is 20 kgs for economy class domestic flights. Luggage lengths shouldn’t exceed 203 cm, but six extra items can be checked in at a surcharge. Domestic route luggage must be less than 100 cm x 60 cm x 40 cm. First class travellers can carry a generous 40 kg, while business travellers can carry 30 kg. Infants may be accompanied by one item of 20 kg hold luggage. Air China's uni-baggage system lets you carry extra luggage for a reduced price so that you can travel without standing in queues. Baggage transported this way is insured and can be arranged online. Prohibited items include safe boxes with lithium batteries, compressed gasses, explosives, and self-propelled sports equipment like hoverboards and scooters. Sporting equipment that doesn’t exceed 158 cm and the hold's weight requirements can be checked in. Electronic devices must be well wrapped to prevent them from turning on accidentally during the flight. Wheelchairs and other mobility aids that use lithium batteries must be tested before they’ll be approved.

What hand luggage can I take on Air China?

The free Air China hand luggage size limit is 55 cm x 40 cm x 20 cm, which must weigh a maximum of 5 kg. Business travellers can carry 8 kg of hand luggage on both global and domestic flights. Each economy passenger is allowed to carry two pieces of luggage. Carry on baggage restrictions include knives, weapons, and agricultural equipment. Sports bats, cues, and clubs can only be carried into the hold. Aerosols and spray bottles, including medication, may not exceed 500g per item and 2 kg in total weight. Toy guns and gun-shaped items aren’t allowed to be taken on board. E-cigarettes must be included in carry-on luggage, and not in the hold. If you’re travelling within China, stun guns, billies, and compressed gas are strictly banned. Newborns must be accompanied by an adult, and an infant fare is charged for babies who will use a seat. Children between two and 12 years old may not travel without an adult unless service charges and bookings are made 72 hours before your flight. Charging equipment isn’t allowed on the flight, so don’t forget to pack extra batteries.

Where does Air China fly from?

Air China destinations and routes cover Europe, The Middle East, North America, and Australasia. A new passenger lounge has been opened at Beijing International Airport for all passengers, regardless of whether they’re travelling in business class or economy. Other airlines in the Star Alliance such as Air New Zealand and Croatia Airlines add to Air China’s coverage, allowing passengers to travel to almost any destination around the world. Air China alone as over 300 routes. Some of the most popular are:

Latest customer reviews on Air China flights

3.3 /5
Total reviews based on: 55
London
Shenzhen
Gatwick - Shenzhen ( LGW - SZX )
5.0 /5
Asia 123
Date 2019-04-02 Location England Age Under 30 Class Economy

Decent service movies wernt in english but had subtitles and i enjoyed the ones i watched

3.5 /5
2 reviews
London
Dalian
Heathrow - Dalian ( LHR - DLC )
5.0 /5
Yan
Date 2019-12-03 Location Dalian & UK Age 51-70 Class Economy

Excellent all round !

5.0 /5
1 reviews
London
Bangkok
Heathrow - Suvarnabhumi Airport ( LHR - BKK )
5.0 /5
Nurul Islam
Date 2019-11-09 Location UK Age 31-50 Class Economy

Improve the quality of the flight and commencement should be in clear English.

3.0 /5
6 reviews
London
Tokyo
Heathrow - Haneda ( LHR - HND )
5.0 /5
Tomek
Date 2019-11-19 Location Poland Age 31-50 Class Economy

Fantastic experience, very good meals, drinks etc. Chinese stewardesses were lovely and helpfull, can't praise them highly enough. The only thing i could complain about was the return flight, a plane itself to be more precise. Airbus is not really suited for that sort of flight, it took over eleven hours to flight from Bejing to London (compared to nine hours with Boeing) plus the legroom was pathetic, I am quite tall so it was a strugle.

3.0 /5
2 reviews
Bangkok
Hangzhou
Suvarnabhumi Airport - Hangzhou ( BKK - HGH )
5.0 /5
Pock
Date 2019-01-05 Location Thailand Age Under 30 Class Economy

Great price even during New year

5.0 /5
1 reviews
Xi An
Beijing
Xianyang - Capital Intl Apt ( XIY - PEK )
4.0 /5
Bluecatalina
Date 2019-07-06 Location Age 51-70 Class Economy

Expensive for shortish flight with only a few nuts provided as a snack.

4.0 /5
1 reviews
Shanghai
Chongqing
Pu Dong - CHONGQING ( PVG - CKG )
4.0 /5
none
Date 2019-03-17 Location UK Age Over 70 Class Economy

We were happy with the service though late change of gate was not indicated to us until very late before boarding.

4.0 /5
1 reviews
London
Chiang Mai
Heathrow - Chiang Mai International Airport ( LHR - CNX )
4.0 /5
Crazy kaz
Date 2020-01-27 Location Exeter Age 51-70 Class Economy

I had no problems flying with Air China food not great but is it ever on airlines. I would fly with them again

4.0 /5
1 reviews
London
Manila
Heathrow - Ninoy Aquino (Manila) International Airport ( LHR - MNL )
3.0 /5
Joy
Date 2020-01-30 Location Philippine Age Class Economy

My experienced wasn’t great I was stranded in Beijing and when I arrived Manila I lost my luggage . I sign up the lost luggage form and when they check my luggage still in Beijing and it takes 5 days until I collect my luggage to the airport in the city 1 and half drive to my place .

2.0 /5
3 reviews
London
Phuket
Heathrow - Phuket International Airport ( LHR - HKT )
2.0 /5
Lack
Date 2020-01-07 Location England Age 51-70 Class Economy

I paid for our seats to be together on all flights on the last flight from China back to England we were seated apart. I’ve asked for a refund but so far been blanked

2.0 /5
1 reviews
London
Chengdu
Gatwick - Chengdu ( LGW - CTU )
1.0 /5
Jack
Date 2019-02-12 Location Age Class Economy

I received no notification about the cancellation of my return ticket. I only got to know it when I arrived the airport. It messed up my schedule and cost me a lot. And you refused to be responsible

1.0 /5
1 reviews
London
Auckland
Heathrow - Auckland Airport ( LHR - AKL )
1.0 /5
Jackie
Date 2020-01-06 Location UK Age 51-70 Class Economy

Air china worst Air line I have ever traveled on .. Air hostesses couldn’t understand English and when explaining what we was going to have to each in English still couldn’t understand what she was saying.. Food disgusting. My case was 1kg over and they changed me 30 dollars American and 30 dollars NZ that’s not good . Air hostesses are rude and Beijing Airport they are very rude will not fly to that Airport again and definitely not fly with Air China again

1.0 /5
1 reviews
Hand luggage allowance 55 x 40 x 20 cm Air China's hand luggage must not exceed 55 x 40 x 20 cm.
Hand luggage weight 8 kg The hand luggage weight must not exceed 8 kg.
Fidelity programme Phoenix Miles If you are a frequent flyer, you can benefit from the Air China fidelity programme.

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