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Nok Air

About Nok Air

Nok Air is a budget airline that was founded in 2004 and currently has headquarters based in Bangkok, Thailand. Its majority owner is Thai Airways International while its main hub is located at Don Mueang International Airport. Its secondary hub is also situated in Bangkok at Chiang Mai International Airport. As a member of the Value Alliance, the airline began a partnership with Singapore Airlines' low-cost subsidiary, Scoot Airlines, to create NokScoot. This low-cost airline services regional cities in China, Taiwan, Japan and Thailand.

The airline currently flies to 27 destinations with its fleet of 29 aircraft, the majority of which are to various domestic cities within Thailand. Some of these Thai destinations include Phuket International Airport, Lampang Airport, Chiang Mai International Airport, Krabi Airport and Trang Airport. Nok Air also flies to the Vietnamese destinations of Ho Chi Minh City and Hanoi, as well as Yangon International Airport in Myanmar and Singapore's Changi Airport.

Online check-in

Online check-in is available for all Nok Air flights travelling within Thailand but not for flights travelling internationally. Online check-in is available from 24 hours up until 1 hour before the flight departs. In order to check in, passengers must enter their last name as well as their booking confirmation number. During the check-in process, passengers can choose where they would like to sit. Once the check in process has been completed, passengers are able to print off their boarding pass or have it sent to their email address to be printed later on. It is also possible for passengers to check in online with their mobile phone.

Hand luggage allowance

Passengers travelling on Nok Air flights are allowed to take 1 piece of hand luggage with them on board no matter what flight they are travelling on. The luggage must not exceed 7 kg or be larger than 56 x 36 x 23 cm. Hand baggage must be placed in the overhead locker above the passenger's head whilst smaller items should be stored under the seat in front. Liquids are allowed on board but none of the containers may be able to hold more than 100 ml. All containers must be placed into a re-sealable see-through plastic bag and the total amount of liquid may not exceed 1 litre.

Checked baggage allowance

The amount of checked luggage passengers are allowed to take with them on a Nok Air flight is dependent on the type of ticket purchased. When travelling with a normal ticket, passengers are allowed to take 1 piece of luggage free of charge that weighs 15 kg, whilst Nok Fan Club ticket holders can take 20 kg. Nok Smile Plus ticket holders are able to take 25 kg. For those travelling with a Nok Flexi ticket, an additional 5 kg is permitted to be taken on board in addition to the amounts mentioned previously. Passengers are advised to label each piece of luggage with their name and address.

Airline Information

Latest customer reviews on Nok Air flights

3.0 /5
Total reviews based on: 24
Bangkok
Krabi
Don Mueang International Airport - Krabi Airport ( DMK - KBV )
5.0 /5
Skinny
Date 2018-04-01 Location England Age 31-50 Class Economy

Air Asia doesn't even offer you a free small bottle of water where Nok Air did and also offer you a choice of tea or coffee

5.0 /5
1 reviews
Bangkok
Ho Chi Minh City
Don Mueang International Airport - Tan Son Nhut ( DMK - SGN )
5.0 /5
Radek
Date 2018-11-21 Location Age Class Economy

All was on time with friendly manner. Thanks

5.0 /5
1 reviews
Bangkok
Lampang
Don Mueang International Airport - Lampang ( DMK - LPT )
3.0 /5
churace
Date 2019-02-16 Location Bangkok Age 51-70 Class Economy

We booked round trip from Bangkok to Lampang. The flight to Lampang was postponed from 10.40 a.m. to 11:25 a.m. The return flight was cancelled and we were not informed. I phoned them about the weight of the carry-on and they told me the flight was cancelled. Nok Air is only ok for anyone who is very flexible and no fixed schedule/plan.

3.0 /5
1 reviews
Buri Ram
Bangkok
Buri Ram - Don Mueang International Airport ( BFV - DMK )
2.0 /5
Wirat
Date 2018-04-19 Location London the uk Age 51-70 Class Economy

Good and very efficient services

2.0 /5
1 reviews
Bangkok
Chiang Mai
Don Mueang International Airport - Chiang Mai International Airport ( DMK - CNX )
1.0 /5
Ali
Date 2019-03-06 Location Uk Age 31-50 Class Economy

Appalling

1.0 /5
2 reviews

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