Excellent
Good flight. Clean modern aeroplane. Attentive staff
Smaller plane but meant more leg room and no third seat so was just sat next to my wife.
Aircraft on time, clean and comfortable. Crew and staff very polite and helpful on both initial and return flight. Looking forward to our next visit and we will use the same airline.
Flight was marred by a) insufficient information about location and extortionate cost of parking facilities at Manchester and b) erroneous information about routine bus link between Liverpool John Lennon and Manchester on return journey. This required time-consuming and expensive return via local bus walking main line train and tram. I should never have been offered Liverpool Lennon Airport as a return destination without a clear indication of the non-availability of routine transfer facilities between Liverpool and Manchester. Your current erroneous reference to routine transfer facilities by bus should be corrected.
delayed 1.25 hours returning poor communications re what was happening. Seat belt too short.
Plane delayed no information or apology from airport staff.