efficient CONSCIENTIOUS AND COMFORTING STAFF. THOUGH AT THE GATE THEY WERE UNDER PRESSURE STAFF WERE VERY PATIENT AND EFFECTIVE IN PROCESSING THE PASSENGERS TO BOARD AND BE SEATED .LOVELY TONE OF VOICE FROM CAPTAIN REASSURING AND CARING OF HIS PASSENGERS.
Decent service. All as expected
Received a message about increased security and asked to arrive 2 hours early. What a joke!! there was no one there until an hour later.
On 23/05/19 I had transportation problems Tried contacting my flight representative but without any success for more tha two hours From 5:35 am -7:45 am l missed the flight and all the response I kept getting was a busy line and the chatbot typing and responding that a human agent would contact me soon I never got contacted Thank you for now requesting my feedback Possibly l can claim a refund of the money l spent I had missed my exam that was scheduled for 8:00 am in Ireland and had to book another flight after having my exams rescheduled What is the procedure for me to obtain my refund?