Everything on time
Disappointed I had to pay $65 at the check in desk normally when I book international and even domestic flights they normally include 20kg luggage within the price so was very annoyed when this occurred. Then on top of that they didn’t accept card only cash so had to go find a cash point in order to pay them.
All good
Excellent service
Great flight for a budget airline
A little bumpy as a timy plane. Staff were pleasant and helpful. A little pricey for such a short journey.
Flight was delayed by 4 hours with no prior warning.
The flight package did not include luggage from Ho Chi Minh to Sihanoukville but did include luggage from Sihnoukville to Siem Reap. How does that make sense? This wasn’t clearly outlined anywhere on our confirmation and no warning was given when booking that luggage was not added to our booking. Clearly a scam to get people to have to pay 60$ per bag at check in.
The fight was delayed by 4 hours. Which meant our hotel transfer was not available after midnight. This also meant we got 2.5 hrs sleep as we had booked a sunrise temple tour!