Great service flights were delayed but overall experience wonderful. Stewards friendly and helpful.
Very Good
The best for me so far
great correspondence well done
Had a good flight. Professional pilot. Just groom the hostesses better. Some even had untidy hair and very poor makeup. Not good standards to depict Kenya esp compared with staff of other flights
I liked it and I'm ready to do it again soon Thanks
There were no issues.
It was a beautiful, smooth, and awesome flight. I, however, wished they offered more water during flights to avoid dehydration.
ticket price too high when late or chen changing ticket
Lounge improvements needed, Nairobi Airport security fast track is a joke.
Would appreciate local services to change the booking when abroad local airline Kenya airways could not access my booking because I had booked via travel agent and the cost of calling abroad in Kenya is expensive.A local number would be appreciated.
Overall reasonable service, very poor P A announcements at both Nairobi and Blantyre airports. Food was only average and on one flight no choice left for a main meal. Staff were pleasant and planes clean
Other than check-in function of the app which resulted in me checking in at the airport (for what seems like no apparent reason/I was not given one) this was a great purchase and significantly cheaper than what the airline advertised itself for the exact flight!!!!
Everything was great except the main meal served.
I never travelled and i lost out on my hard earned money $250. i tried called the so called support and was put on a long waiting to incuring further charges on my side. i abandoned it and i am done.