Allow seat booking at time of initial booking
very noisy children onboard unchecked by parents.
Try to keep stag/hen parties away from families. Average bag weights over all bags don't make customers repack because one case is over and one is under.
both flights were delayed due to excessive passenger hand luggage. surley the check in would know how many bags were going on as they weighed them at check in
Leg room on Thos Cook less than I previously had on Monarch
Who are Great Wesstern Aviation. Thought we flew Thomas Cook !!!!!!!!!
Don’t fly Thomas Cook Don’t send surveys to people who have had flights cancelled, lost money had to cancel accommodation, been subjected to unreasonable stress, had to rearrange alternative holidays at short notice and unreasonable cost. Thanks so much for your thoughtful survey I think you must all be thick