I was stung with a charge at the airport of £60 as your website would not link through to baggage information correctly and I was under the impression it was included
Check in was horrendous. Clearly lack if staff. Same with boarding. We queued 1 hour for check in with any other airline it would have taken 15-20 minutes! Staff members -only two of them were disinterested/keen/rude
Wow Air staff were very friendly and nothing was too much trouble. Amenities were basic but there were drinks to buy and food and every seat had a usb plug.
No entertainment no food no water
The airline I booked with went bankrupt and I was unable to receive a refund or any compensation