Who hasn’t experienced this: you’ve found a perfect flight offer but before you’re ready to pull the trigger, the offer is gone. Usually the dates have to be aligned with your travel partner(s), accommodations have to be checked and this often takes a couple of hours. But don’t worry – from now on with the free cancellation service Opodo you are able to cancel your flights entirely free of charge during a certain timeframe.
How does the free cancellation service Opodo offers work?
After searching for your flights you’ll see the notification of the free cancellation service and its timeframe directly on the results page.
In order to cancel the booking within the allowed timeframe, you’ll only need to call our Customer Service Centre. Your flight will fully refunded including service charges. This service doesn’t apply to all airline companies and it is only applicable to those flights indicated in the search result page.
If you have any questions about the free cancellation let us know in the comments.
i book a flight lastnight (11/2/19) around about 8:30 pm i wish to cancel these flights with a refund. i have phoned up but i was told to message online, teh time of this message is 13; 03 so should be within the cancelation time, my reference number is 4194198752
Hello,
Please write us a DM on Facebook or Twitter with your booking details so we can assist further.
Regards,
Céline
I received an email from you on the 15th January for my bank details so that my refund could be paid but as yet I have not received it and it was cancelled early in December due to doctors advise for my husband
Hello,
Please write us a DM on Facebook or Twitter with your booking details so we can assist further.
Regards,
Céline
Hi
I have just booked some flights from Sydney , reference: 4175095510.
However, I have made an error with the return date of my flight. I had a couple of windows on the ipad open with different date combinations when I was booking the flights and I must have inadvertently completed one that was not what I had intended.
I have only discovered this now, but this is less than 24 hrs after I made the booking.
Is it possible to modify the last flight of my booking so that I leave Singapore the following day to return to Sydney.
The fares for both combinations was the same when I was booking the flights and this might have been a reason why I made the mistake.
Please let me know if this is possible
Regards
Andrew Lee
Hello Andrew
Please write us a DM on Facebook or Twitter with your booking details so we can assist further.
Regards,
Céline
I was booking ticket from Dili to Bali but I didn’t get any reference number could you send me reference number please
Thanks
Hello
Please write us a DM on Facebook or Twitter with your booking details so we can assist further.
Regards,
Céline
Good day
I want to cancel my booking with reference 4163667948 and want to know about the refund
Cannot get through on telephone lines
Please contact me via email
Thank you
Hello Rika
Please write us a DM on Facebook or Twitter with your booking details so we can assist further.
Regards,
Céline
I would like to cancellation my flight because I have book in completely wrong destination thank you
Hello
Please write us a DM on Facebook or Twitter with your booking details so we can assist further.
Regards,
Céline